Automatic order status tracking
Customers can check the status of their orders in real time. The bot connects to your ordering system and updates the customer based on the information in it — with no human involvement.
Respond AI
Smart automation for service and sales
Respond offers a smart, AI-powered bot that streamlines business processes and simplifies customer work.
Grow revenue without growing headcount
The bot connects easily with digital channels such as WhatsApp, Facebook, your company website and more, and fully automates essential business processes.
100Increased salesWorks like 100 employees
2xMore servicethrough 24/7 chat experiences
250%Does the work for youby selling on WhatsApp versus human calls
Build bots without code
With the platform, every department can create its own custom bots and automate tailored conversation flows without writing a single line of code.
The bot answers customer questions quickly, saves time and makes communication effective and focused.
The benefits of a smart bot across many areas
Stock inquiries and purchases
Customers can chat with the bot about products, check stock availability, get product details and complete a purchase in the chat automatically and instantly.
Automatic lead capture 24/7
The bot is available at night and on weekends, capturing leads from prospects on digital channels such as WhatsApp freely and without friction.
Integrated with all of your digital channels
The Respond bot works across a wide range of digital channels, including WhatsApp, Facebook, website chat and more, so customers can reach you easily anytime, anywhere. Every conversation is handled smoothly and instantly, with no waiting for a human reply.
At the end of each bot conversation, you can add questions to collect customer feedback on the service provided. This lets you gather data, learn lessons and improve service quality based on customer feedback.
Beyond customer service, the Respond bot can also be used for internal communication. You can set up conversation flows for knowledge sharing, opening service tickets and improving workflows inside the organization. Each department can tailor the bot to its own needs and launch it easily, without software developers.
Ready to get started?
Talk to us and we'll show you how respond can upgrade the way you communicate with your customers.