Lead nurturing and qualification
Send personalized marketing content to customers based on their interactions with your sales teams or your website.
A smart connection between WhatsApp Business and your enterprise systems
Respond offers an integrated connection between your organization's digital channels and your CRM and ERP systems. This connection streamlines processes and helps you manage customer relationships, marketing and sales automatically, intelligently and with focus.
Integrate with your ERP and CRM systems
With Respond, all of your organization's digital channels, including WhatsApp Business, can integrate seamlessly with your CRM and ERP systems.
The connection gives you full control over every interaction, lets you tailor automated responses and run marketing and sales activities with high efficiency. For example, you can automatically:
Automated actions powered by the integration
Sales follow-up
Send automatic WhatsApp updates with product details as soon as a customer fills out a form on your website.
Order status tracking
Create automatic real-time notifications that keep customers informed about order status and delivery updates.
Customer feedback
Automatically send customers a link to a feedback form once they complete a purchase or service.
Better knowledge sharing and internal communication
Respond also provides tools for managing knowledge sharing inside the organization, improving the flow of information between departments. With the platform's tools you can streamline internal conversations and improve a wide range of organizational processes.
Connect to the leading CRM and ERP systems
Respond offers full API connectivity with many CRM and ERP systems, including Salesforce, SAP, Oracle, HubSpot, Zoho, MS Dynamics 365 and more.
You can also integrate with SysAid, the popular service desk platform.
Ready to get started?
Talk to us and we'll show you how respond can upgrade the way you communicate with your customers.