WhatsApp Business API

The Advanced Way to Connect with Customers Today

Manage all customer communication in one place with advanced technological solutions—featuring AI, automated workflows, and seamless integration with multiple systems for maximum efficiency.

WhatsApp – A Powerful and Efficient Communication Tool

The WhatsApp application has become an essential part of interpersonal communication over the past decade and is now considered a central, everyday messaging tool. Today, most people use it to connect with family, friends, colleagues, and even for business interactions with service providers and companies. Installed on over 1.5 billion devices worldwide, WhatsApp’s user base continues to grow steadily.

The Future of Business with WhatsApp

WhatsApp Business allows organizations to create a business profile using a dedicated WhatsApp application that can be downloaded to any mobile device. The app closely resembles the regular WhatsApp interface but offers additional features for businesses—such as displaying a business profile, publishing business hours, sending automated replies, adding a link to the company website, and more.

Respond WhatsApp Business Advanced Solutions for Your Business

- Smart Routing: Direct inquiries to the right team automatically.
- Automation: Prioritize chats and manage queues efficiently.
- Manager Control: Monitor agent performance and SLA in real time.
- Live Dashboards: Track operations instantly.
- Digital Forms: Send forms with e-signatures.
- Media Sharing: Share videos, images, and guides in real time.
- More Tools: Enhance service and efficiency with advanced features.

Your Entire Team – All on One WhatsApp Number!

With Respond and WhatsApp Business, all incoming messages to your company’s WhatsApp number are fully routed—directly to the right department, agent, or team member.
Customers simply send a regular WhatsApp message, and Respond automatically directs the inquiry through an interactive chat.