Plans Designed to Grow Your Business
Annual Billing
Save up to 20% annually
Enterprise
Starting at
Talk to Us
Unlimited Users
Custom monthly contact limits
For sales and marketing teams that require a large number of users, multiple workspaces, and increased API limits
Our clients include:
Advanced
Starting at
$349/month
Includes 10 users, additional users at \$30 each.
Starts with 1,000 monthly active contacts
For sales and marketing teams that require advanced integrations, multi-workspace environments, and enhanced security features
Includes everything in the Growth plan, plus:
- Phone Number and Email Masking
- Multiple Workspaces
- HTTP Requests in Workflows
- Incoming and Outgoing Webhooks
- Single Sign-On (SSO)
- Custom Channels
- Voice Calls
Most Popular
Growth
Starting at
$199/month
Includes 10 users, additional users at \$25 each.
Starts with 1,000 monthly active contacts
For sales and marketing teams looking to maximize conversions and boost conversations using artificial intelligence and automation
Includes everything in the Starter plan, plus:
- Broadcasts
- Workflows
- Respond AI: Artificial Intelligence Agent
- Advanced Reports
- Zapier & Make Integrations
- Developer API
- Voice Calls (Beta)
Starter
Starting at
$99/month
Includes 5 users, additional users at \$15 each.
For sales teams to manage conversations and achieve sales targets across multiple channels
Including:
- Custom Teams & Inboxes
- Mobile App
- Respond AI: Request Handling Powered by Artificial Intelligence
- Respond AI: An Assistant Powered by Artificial Intelligence
- Basic Reports
- Two-Factor Authentication (2FA)
- Growth Widgets
- Data Export
- Voice Calls (Beta Phase)
Enterprise
Starting at
Talk to Us
Unlimited users
Custom monthly contact limits
For sales and marketing teams that require a large number of users, multiple workspaces, and increased API limits
Our clients include:
Advanced
Starting at
$279/month
Includes 10 users; additional users at \$24 per user.
Starts with 1,000 monthly active contacts
For sales and marketing teams that require advanced integrations, multi-workspace environments, and enhanced security features
Includes everything in the Growth plan, plus:
- Phone Number and Email Masking
- Multiple Workspaces
- HTTP Requests in Workflows
- Incoming and Outgoing Webhooks
- Single Sign-On (SSO)
- Custom Channels
- Voice Calls
Most Popular
Growth
Starting at
$159/month
Includes 10 users; additional users at \$20 per user.
Starts with 1,000 monthly active contacts
For sales and marketing teams looking to maximize conversions and boost conversations using artificial intelligence and automation
Includes everything in the Starter plan, plus:
- Broadcasts
- Workflows
- Respond AI: Artificial Intelligence Agent
- Advanced Reports
- Zapier & Make Integrations
- Developer API
- Voice Calls (Beta)
Starter
Starting at
$79/month
Includes 5 users; additional users at \$12 per user.
For sales teams to manage conversations and achieve sales targets across multiple channels
Including:
- Custom Teams & Inboxes
- Mobile App
- Respond AI: Request Handling Powered by Artificial Intelligence
- Respond AI: An Assistant Powered by Artificial Intelligence
- Basic Reports
- Two-Factor Authentication (2FA)
- Growth Widgets
- Data Export
- Voice Calls (Beta Phase)
Why Choose Monthly Active Contacts Pricing?
Monthly Active Contacts are individuals who have sent or received a message, or made or received a call. Each interaction is an opportunity to increase sales, and the Monthly Active Contacts pricing model ensures you only pay for the contacts you actually engage with.
Monthly Active Contacts pricing starts with the **Growth** plan—designed for businesses looking to generate more leads and close more deals without hiring additional staff. This allows us to focus on features like Respond AI, automated broadcasts, and workflows to help you achieve those goals efficiently.
מעל 10,000 חברות מובילות בעולם כבר בחרו ב-respond
Frequently Asked Questions (FAQ)
Are WhatsApp fees included in the Respond subscription?
The cost of WhatsApp is not included in the Respond subscription. However, you can add WhatsApp credit directly on our platform. Meta will deduct your credit each month for conversations that are not service-related. For more information and to estimate costs, you can use our WhatsApp Business API pricing calculator.
What is a monthly active contact?
Monthly active contacts are contacts who have sent or received a message (excluding broadcasts) or made or received a call during the billing month. We charge based on monthly active contacts to better align with your success and provide a transparent, value-driven service. Our approach is designed to support your growth: as you succeed and expand, we grow alongside you, ensuring our services scale efficiently to meet your evolving needs.
What happens if I reach the limit of monthly active contacts?
If you exceed your monthly active contact (MAC) limit, your operations will not be interrupted. Instead, you will be charged on-demand for each additional block of 100 MACs. The rate is \$12 per 100 MACs on the Growth plan and \$15 per 100 MACs on the Advanced plan. This charge will be applied at the end of your billing cycle. Please note that on-demand MACs are intended for temporary or seasonal usage spikes. If you require a permanent increase, upgrading your plan is more cost-effective.
How does the free trial work?
Our 7-day free trial provides immediate access to all features of the Growth plan for 5 users and 1,000 monthly active contacts, excluding broadcasts. Please note that certain features, such as topping up your WhatsApp Business account, require a subscription. If you need more time to explore Respond, feel free to contact our support team to discuss extending your trial period.
What payment methods do you accept?
We accept most major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer alternative payment methods, such as bank transfers for high-volume customers. Speak with our sales team to learn more.
Can I upgrade or cancel my plan at any time?
Yes, you can cancel or upgrade your subscription at any time. To cancel, go to the Billing section in the platform and click "Cancel Subscription." You will continue to have access to your plan’s features and limits until the end of your billing cycle. To upgrade, go to the Billing section, choose a plan, and click "Subscribe" — or you can speak with our sales team.
Do you offer volume discounts?
Yes, we offer volume discounts for customers on our Growth and Advanced plans with high volumes of monthly active contacts or user counts. Feel free to contact our sales team to explore a custom package that fits your needs.
What does the 30-day training program include?
Embark on a 30-day guided journey with our onboarding experts. Designed for B2C companies aiming to boost revenue from inbound leads via WhatsApp and other messaging channels, our program ensures a smooth transition to Respond with tailored support every step of the way. Subject to availability.
How does Respond protect my data?
Respond prioritizes the security of your data through a combination of encryption, access controls, and security audits. Our ISO 27001 certification further underscores our commitment to maintaining top-tier information security standards. For more insights into our security measures, visit our Security page.
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